These terms apply to all purchases from Haveli AI (haveliai.in), operated by Aurelis Fragrance Private Limited, Mumbai, India. Haveli AI is a property of Aurelis Fragrance Private Limited.
1. Trade supply
Products are fragrance oils and concentrates supplied for business use in perfumery, attars, personal care and home fragrance. Buyers are responsible for formulation, dilution, labelling and regulatory compliance of their finished products in their market.
2. Prices and payment
Prices are in INR, per pack size shown. Delivery is against 100% advance payment. Prices may be revised without prior notice; the price at order confirmation applies.
GST: prices for orders delivered within India are exclusive of GST. GST @ 18% is added at checkout, and a GST invoice is issued.
VAT and import taxes: for orders delivered outside India, import VAT, customs duty and other import taxes of the destination country are not included in our prices and are paid by the buyer at destination.
3. Orders
An order is confirmed when full payment is received. Confirmed and paid orders are non-cancellable, non-returnable and non-refundable, except as set out in our Refund Policy.
4. Delivery
Dispatch is within 5–6 working days, subject to availability and ingredient procurement. A flat ₹200 standard delivery charge applies to orders shipped within India and is shown at checkout. For orders outside India, the checkout shows a base international shipping charge; heavier or dangerous-goods shipments may cost more, and any extra freight is confirmed with the buyer and paid before dispatch. Risk passes to the buyer on handover to the transporter.
5. Scent references
Where an oil is described as "inspired by" a named fragrance, the name is used only to describe the scent character. Our oils are original compositions bench-matched to an approximate 85–90% similarity. Aurelis Fragrance is not affiliated with, endorsed by or sponsored by any brand referenced, and all trademarks belong to their owners. Buyers must not market finished products using third-party brand names or trade dress.
6. Safety and compliance
IFRA certificates, SDS and COA are available on request. Oils are concentrated and must be diluted and used in line with IFRA standards and applicable law.
7. Private label
Private-label orders require a minimum of 1,000 units per SKU and are produced only after written approval of the sample and artwork. The buyer confirms it owns or is licensed to use all names, logos and artwork it supplies.
8. Liability
Our liability for any order is limited to the value of the goods supplied under that order. We are not liable for indirect or consequential losses.
9. Law and jurisdiction
These terms are governed by the laws of India, and courts in Mumbai, Maharashtra have exclusive jurisdiction.
10. Contact
Aurelis Fragrance Private Limited, Mumbai · sourjya@aurrelis.com · +91 90820 42266